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Case Studies

Head of Administrative Services

Overview

Challenge

The foremost challenge was the client’s specific requirement for a candidate located near the office premises, which limited the potential talent pool significantly. This constraint, coupled with the high demands of the role requiring a blend of strategic vision, operational expertise, and leadership skills, intensified the complexity of the recruitment process. The firm sought a leader who could not only manage and elevate the administrative functions but also seamlessly integrate with the firm’s culture and pace.

Result

The recruitment drive culminated in a resounding success, with the client identifying and hiring the ideal candidate from a curated list of options provided by Corporate Associates. The selected individual boasted a robust background in administration and operations, matched with a strategic mindset and a proven track record of driving administrative excellence in high-stakes environments. This achievement was made possible through targeted research and a deep understanding of the client’s unique needs and organizational culture, ensuring a perfect alignment between the candidate’s capabilities and the firm’s objectives.

Unique Approach

The winning strategy was anchored in a comprehensive primary research phase, which involved an in-depth analysis of ten reputable companies located within close proximity to the client’s office. This meticulous approach enabled the identification of potential candidates who not only met the stringent criteria for the role but also satisfied the geographical requirement, thereby ensuring immediate availability and minimal transition challenges. The process was characterized by a keen focus on understanding the client’s operational ethos and strategic goals, enabling the identification and presentation of candidates who were not just technically proficient but also culturally aligned with the firm’s vision and values.

2006-2007

Financial Year

A leading Knowledge Process Outsourcing (KPO) division of a globally acclaimed advisory firm

Client

Head of Administrative Services

Financial Year

2006-2007

Sector

Captive Knowledge / Shared Services

Client

A leading Knowledge Process Outsourcing (KPO) division of a globally acclaimed advisory firm

Location

Gurgaon, India

Function

Technology

Industry

Technology & Communications

Introduction

The client is a vanguard in the realm of knowledge process outsourcing, affiliated with a globally celebrated advisory firm. Specializing in delivering sophisticated research, analytics, and administrative services, the KPO stands as a critical support pillar for the parent firm’s global operations, driving efficiency and innovation from its strategic location in Gurgaon.

Case

The case encapsulates a strategic endeavor undertaken for a top-tier KPO segment of a globally renowned advisory firm, entrenched in the heart of India’s corporate hub, Gurgaon. The objective was clear yet challenging: to recruit a Head of Administrative Services, a role pivotal to the seamless operation and strategic management of the firm’s expansive administrative functions. The unique challenge lay in finding a candidate not only of exceptional caliber but also within close proximity to the office, ensuring availability and adaptability to the dynamic needs of the firm.

Challenge

The foremost challenge was the client’s specific requirement for a candidate located near the office premises, which limited the potential talent pool significantly. This constraint, coupled with the high demands of the role requiring a blend of strategic vision, operational expertise, and leadership skills, intensified the complexity of the recruitment process. The firm sought a leader who could not only manage and elevate the administrative functions but also seamlessly integrate with the firm’s culture and pace.

Unique Approach

The winning strategy was anchored in a comprehensive primary research phase, which involved an in-depth analysis of ten reputable companies located within close proximity to the client’s office. This meticulous approach enabled the identification of potential candidates who not only met the stringent criteria for the role but also satisfied the geographical requirement, thereby ensuring immediate availability and minimal transition challenges. The process was characterized by a keen focus on understanding the client’s operational ethos and strategic goals, enabling the identification and presentation of candidates who were not just technically proficient but also culturally aligned with the firm’s vision and values.

Execution of Strategy

Result

The recruitment drive culminated in a resounding success, with the client identifying and hiring the ideal candidate from a curated list of options provided by Corporate Associates. The selected individual boasted a robust background in administration and operations, matched with a strategic mindset and a proven track record of driving administrative excellence in high-stakes environments. This achievement was made possible through targeted research and a deep understanding of the client’s unique needs and organizational culture, ensuring a perfect alignment between the candidate’s capabilities and the firm’s objectives.

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708, Tower 4 – Assotech Business Cresterra Plot No. 22, Sector 135 Noida Uttar Pradesh – 201311

+91 98911 88756 / +91 83684 05714

hr@corporateassociates.co.in

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